Sales Coordinator

About AmazingCo

AmazingCo creates and delivers unique experiences across Australia and around the world, with a mission to help people live more fulfilling lives. From hosted kids’ parties to team-building events and wine tours, we take pride in creating unforgettable moments for our customers.

We believe AmazingCo is the most exciting company to join in the events industry right now, and we’re looking for A-players who share our passion for creating meaningful connections and delivering exceptional customer experiences.

You’ll join a dynamic, fast-paced start-up culture in our Hosted Events team, where you’ll have the opportunity to make an impact from day one and plenty of room to grow and develop your career.

Our office is based in Abbotsford, Melbourne, with a flexible hybrid work model that allows you to split your time between the office and home. This role is full-time, with a preference for Monday to Friday work, but we’re open to flexible schedules, including weekend availability.

About the Role

We’re on the hunt for a friendly and motivated individual to join our vibrant Hosted Events Sales team! As a Sales Coordinator, you’ll help customers across Australia plan and book memorable hosted experiences, from wine tours to birthday parties and corporate events.

If you love connecting with people, thrive in a fast-paced environment, and are driven to hit sales targets while delivering exceptional customer service, this is the role for you.

While previous sales experience is preferred, we’re also keen to chat with enthusiastic individuals with strong customer-facing experience and a knack for building genuine rapport. If you’re a quick learner with energy and ambition, we’ll provide the training to set you up for success!

AmazingCo is a high-growth startup with big ambitions. Join us and be part of building a world-class sales team in a business that’s expanding globally.

Core Responsibilities

• Assist clients via phone and email to plan, book, and manage their events and celebrations.
• Learn the ins and outs of our event offerings to confidently recommend and sell experiences tailored to our clients needs.
• Manage inbound sales enquiries, with the opportunity to build B2B relationships.
• Deliver exceptional customer service while handling event administration tasks.
• Work closely with internal teams to ensure seamless event delivery for our clients.

Success Metrics

• Consistently meet or exceed sales conversion and volume targets.
• Achieve high levels of customer satisfaction and retention.
• Effectively manage enquiries across email and phone with timely responses.
• Support the smooth delivery of events through attention to detail and proactive communication.

Skills and Experience

• Exceptional sales and customer service skills, with confidence chatting on the phone to clients about their enquiries.
• This role would suit someone with previous experience in retail, phone sales, customer support, relationship management or b2b/b2c sales. Passion and willingness to learn are key!
• Strong time management, organisational, and multitasking abilities.
• Excellent problem-solving skills and the ability to remain calm under pressure.
• A proactive, can-do attitude and enthusiasm for working with people.

Benefits

• A supportive and inclusive culture with a team of over 60 passionate individuals working globally to achieve a mission that matters.
• Enjoy our world-class experiences firsthand, with team-wide functions and generous staff discounts across our portfolio.
• A dog-friendly office in the heart of Abbotsford, Melbourne, with parking accessibility!
• Flexible work arrangements to support work-life balance.
• Significant opportunities for growth within a fast-growing company with ambitious expansion plans.
• Ongoing training and development to help you excel in your role and beyond.

To Apply

If you’re excited about this opportunity and think you have what it takes, we’d love to hear from you! Please send your resume along with a cover letter outlining why you’re the perfect fit for this role. *Must have full working rights in Australia.

This is a sales role, so don’t be shy—sell yourself! Tell us why you’re passionate about creating amazing experiences and how your skills align with our mission.